a) from 30 days to 12 days before arrival - cancellation fee is 20% of the price of unused services
b) from 11 days to 5 working days before arrival - cancellation fee is 35% of the price of unused services
c) from 4 working days to 1 working day before arrival - cancellation fee is 50% of the price of unused services
d) no show - cancellation fee is 100 % of unused services
Cancellation conditions - catering services:
a) changing the extent of catering services no later than 3 working days before arrival - no cancellation fee
b) changing the extent of catering services withing the period shorter than 3 working days or failing to use the arranged catering services - cancellation fee of 100% of the price of unused service
